Healthcare Marketing: Biggest Challenge Keeping the Pace

The changing and fracturing of the media landscape is the biggest challenge and the greatest opportunity for marketers.

In a poll of marketers, 41% named the growth of marketing channels and devices as their biggest challenge.  Other challenges that top the list are customer collaboration and influence, financial constraints and ROI accountability.  These were findings of IBM in a survey of marketing professionals, The State of Marketing 2012.

The continued fracturing of the media landscape makes it increasingly difficult to reach consumers in large numbers.  Integration of marketing and information technology are now required over a multitude of channels.

The same report indicated that marketers are turning their attention to mobile.  Mobile is viewed as the next big opportunity as a larger share of the population own and is dependent on mobile phone devices.

Traditional media is not dead.  But marketing effectiveness in the future will include the integration of campaigns over across numerous channels  – especially mobile and social.

Healthcare marketers that I know share the same challenges and concerns indicated in the survey.  It is more difficult to reach a mass audience. And to truly have effective reach in the future there will have to be integration over both traditional and non-traditional mediums.  Social media will have to be included and mobile websites, applications, email and messaging will increasing become important.

There will continue to be great challenges for healthcare marketers.  But also great opportunities.

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