Hospital Traditional Advertising

Are Yellow Page Directories Still Relevant for Healthcare Marketers?

 

When was the last time you saw a phone book lying around that actually gets used?

Some marketing experts may recall the time when the good and faithful printed Yellow Pages were a fundamental part of every doctor’s advertising effort. Sometimes it was the entire marketing plan. Everyone in the service area had at least one directory at hand and would use it when locating a needed resource.

But despite the relentless digital march of progress—the Internet, iPhones, Facebook and countless online look-up resources—some phone books and printed directories still survive.

Printed directories have been losing ground, and largely disappearing, for years. But if you’re still considering using Yellow Pages, consumer research says to use it if your audience falls into one of these categories:

  • Reside in smaller, rural areas
  • Have a high school education or less
  • Have an annual income of less than $40,000
  • Have limited access to a computer, the Internet or broadband
  • Be among the Baby Boomer demographic group

These consumer categories may be more likely to still use Yellow Pages for various reasons, including lack of internet access or understanding of how performing a search for a healthcare provider works. If your target audience meets one of these profiles, it may be appropriate to continue Yellow Page advertising.

What can be useful to healthcare marketers is shifting your focus to adding locations in the Google My Business tool. In a nutshell, this free resource allows people to manage their online presence across Google’s search capabilities.

To go one step further, consider Moz. Moz will assist you with the finding and submitting locations to local directories. Moz’s software greatly helps with the search engine optimization efforts of a huge number of sites around the world. It’s even connected to Google My Business, giving users even more control over their locations.

Interested in taking your healthcare facility to the digital side? Contact TotalCom today!

Listen To This! Radio is Still Effective for Hospital Marketing

Hospital Radio Ads TotalComLike most traditional media, radio has certainly faced increased competition. New media options like Pandora, Spotify, Sirius XM, iTunes Radio and a host of others continue to chip away at radio’s once-exclusive domain.  But traditional radio is still a good media choice for marketing your hospital.

Radio is available at home, in the car, at the office and on the go. Even with all of the new audio options, it still dominates in-car listening. And most important to healthcare marketers, the radio listening habits of Baby Boomers has changed the least of any demographic group.

 

Other benefits of including traditional radio in your hospital marketing mix:

 

Targetable

  • Diversity of station formats allow advertisers to target specific audiences. For example, Top 40 typically has a young female audience and provides a vehicle for promoting your hospital’s OB/GYN services. The Oldies format, which attracts listeners over the age of 60, can be effective for reaching prospective attendees of your upcoming Health Fair. News Talk and Sports programming offer opportunities to reach an audience for Sports Medicine and Spine.
  • Radio allows you to reach key marketing areas. Use audience delivery data to determine the stations with the most listenership in your hospital service area by zip code, city, county, or groups of counties.

 

Reminder Medium

  • For brands that are known, radio is effective as a “reminder” medium.
  • When part of a multi-media mix, radio commercials increase recall of your hospital’s television, newspaper and Internet ads.
  • Radio is a good driver to your hospital’s website or social media channel.

 

Influential

  • Radio personalities are influential.
  • 55% of respondents of a recent study stated that testimonials for healthcare or medical services given by their favorite air personality made the respondents trust that product or service. (Source: Radio Advertising Bureau F.C.T Report on Healthcare, 2014)

 

Engaging and Emotional

  • Radio stars in the theatre of the listener’s mind.
  • Voices, music, and sound effects in a well-written radio commercial can evoke powerful emotions.
  • Emotional events like babies born and lives saved are part of your hospital’s story. Radio can take listeners on your journey.

 

Inexpensive

  • Prospective patients need to be exposed to your message multiple times. The relatively low cost of commercials allows for frequency in your schedule.
  • Affordable production means ads can be tailored to the format’s audience. Your branding commercial on the Hispanic station should not be the same one you air on the Country station.

 

Quick Turnaround

  • Quick production and scheduling means you can adapt to events in your marketplace.
  • If a local emergency creates a need for blood, radio commercials can drive donations.

 

Nationally, radio advertising revenues have declined, but local stations are actually seeing increases in their share of local ad budgets. Radio continues to be an effective advertising medium for many local businesses including hospitals.

If you would like to discuss ways to make radio work for your hospital, contact the radio experts at TotalCom Marketing.

 


ABOUT JIMMY WARREN
Early to bed, early to rise, work like crazy and advertise! Jimmy Warren is president of TotalCom Marketing Communications and has over 30 years experience helping all kinds of businesses build a strong brand. A large portion of that experience has been helping hospitals and healthcare organizations. He loves the ‘weird’, interesting and extremely talented people he gets to work with every day – that includes co-workers and clients. Outside of work he enjoys his grand kids, traveling and any kind of good ole fashion Alabama sports. Roll Tide!

Traditional Advertising or Digital to Market Your Hospital? Yes!

TRaditional media for hospitals Totalcom

Recently digital marketing has certainly been all the rage, but what about traditional advertising? Are TV commercials, radio spots, and magazine ads still offering substantial return on investment (ROI)? The answer is a resounding yes.

There is no doubt that you need to implement a digital marketing strategy for your hospital, but don’t neglect the traditional advertising that is tried and true.

 

Consumers Trust Traditional Advertising

According to a recent Nielsen survey, newspaper ads are still the most trusted form of paid media in North America.

In fact, over half of those who participated in the survey said they trust traditional channels of advertising such as newspaper, TV, radio, magazines and billboards.

On the flip side, over half of the participants said they did not trust the new media platforms, including social media,online searches and videos, and banner ads. While digital advertising is pervasive in our culture, it is not yet considered as trustworthy as traditional advertising methods.

In short, to build trust you need to utilize traditional advertising in conjunction with new digital tactics to effectively market your hospital.

 

Consumers Still Use Traditional Advertising

Most people engage in some sort of traditional media use every day. They listen to the radio on their morning commute, read the billboards they pass as they are stuck in traffic on the drive home, watch TV to relax in the evening and read their favorite magazine while waiting to pick up their child from soccer practice.

Sure, traditional media consumption has declined in recent years, but we are constantly surrounded by, and still consume it. Historically, mass media reach was at such stratospheric levels, that even with the decline experienced over the past few years, there continue to be thousands in our markets who are still watching, listening, and flipping printed pages.

 

Demographic Match

The 50 plus audience remains a heavy consumer of traditional media.  While they are comfortable with and use the internet and social media, Baby Boomers still rely heavily on traditional media channels for news and entertainment.  And it’s no secret that this audience is an important demographic for healthcare marketers.

 

With Traditional Advertising You Are In Good Company

Some sources would (wrongly) have you believe that traditional advertising is dead. If that is so, somebody needs to tell the marketing team over at Apple.

Apple consistently uses traditional media to promote their products. Google also has a track record of relying on traditional advertising to showcase their latest technological offerings.

Perhaps one of the most telling signs that traditional advertising remains significant is that Facebook is now utilizing traditional ads to promote their website! The popular social media site has purchased TV spots and outdoor media in the UK, Canada, and Australia. Facebook is a digital age powerhouse, but still recognizes the need for traditional advertising.

If Facebook needs it, chances are your hospital does too.

Need help getting back to the basics with traditional media marketing? Call Jimmy Warren.


ABOUT JIMMY WARREN
Early to bed, early to rise, work like crazy and advertise! Jimmy Warren is president of TotalCom Marketing Communications and has over 30 years experience helping all kinds of businesses build a strong brand. A large portion of that experience has been helping hospitals and healthcare organizations. He loves the ‘weird’, interesting and extremely talented people he gets to work with every day – that includes co-workers and clients. Outside of work he enjoys his grand kids, traveling and any kind of good ole fashion Alabama sports. Roll Tide!